The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
It is most important to us that you feel secure about your personal details and any purchase from Pegg's Yard.
We only use your name and address to post an item via Royal Mail, Signed For. We reply to your queries but will not instigate a conversation with you.
We will never share your email address or other purchase details with anyone else unless you ask us to.
Your payment details are not given to us as a shop owner therefore we will never share these.
Nigel & Carol Steward